Customer relationship management (CRM) software for gambling and casino completely scalable, encrypted, and secure suite of management tools for all casino operations from managing slots and live tables to back of house.
CRM system for gambling and casino tracking a customer’s wins and losses, preferences and pet peeves, allow the casino to deliver extremely targeted perks and comps, while also gaining greater insight into the profitability of their various customers and customer segments.
Open-source CRM system for gambling and casino is free available. It allows users to log in from their computer and make calls from the connected phone, using imported or admin-provided lead lists. The system offers functionalities that include power dialing, lead management, email follow-up, performance management and analytics.
With online CRM system for casinos and gambling system is able to manage mini casinos with only a bunch of machines even up to give a full service to large casino with many hundreds of machines. If a business operates more casinos, it has the chance to control all individual units from one central server.
Online CRM system for gambling and casino developers customize player tracking software with integrations to all major casino tracking systems including modules for real-time reporting and analytics based on players, locations and game type as well as player rating systems to track player history, store player information, increase player engagement with access to bonus games, point redemption and more.
The best CRM system for gambling and casino helps casino managers monitor their most important asset: their customers. Casino CRM software focuses on customer service, marketing and customer analytics. It allows managers to track the relative value of repeat customers, and then target specific promotions and rewards based on player potential and preferences.