The Call Center software is the software that uses technology to interact with the customers for any business-related matters. This interaction with customers can be done in Call centre software through phone calls, Emails, Social Media, SMS etc.
What are the benefits of using PHP CRM as Call Center Software?
The benefits of using PHP CRM as Call Center Software are
- It collects leads in one place
- Uses API auto-capture
- Makes it easy to follow up with the sales team
- Makes it easy to manage customers data
- Makes it easy to create and send invoices
- Easy to manage staff
- Easy to manage catalogue or services
- Presence of Email and SMS notification
- Very flexible to manage taxes
- This contains a Customer service help desk system.
- Manage Appointment and Calls log history
How can we download PHP CRM for Call Center Software?
Downloading PHP CRM for Call Center
- First, you have to download PHP CRM source code from the PHP CRM website.
- Upload it to your server
- Run CRM folder files like yoursite.com/phpcrm/setup.php
- Enter database details like your server name, database, database username, database password and then click on the Next button.
- In the next window enter your company information and Admin Login Details.
- Click on Install Now.
Lead Management system,
Opportunity Management system,
Customer Management system,
Appointment Management system,
Documents and Files Management system,
Quote Management system,
Invoice Billing Management system,
Expense Management system,
Inventory Management system,
User Management system,
Customer Help Desk system,
Accounting Report system,
GST Tax Management system,
SMS Email Notification and CRM Software security system
PHP CRM has become the best Call Center software.