Free Call Center Software

Free Call Center Software

Free Call Center Software

The Call Center software is the software that uses technology to interact with the customers for any business-related matters. This interaction with customers can be done in Call centre software through phone calls, Emails, Social Media, SMS etc.

How can we use Call Center Software?

We can use a Call Center Software for interacting with customers, making automatic call transfers, recording calls, tracking the calls, Creating a report, maintaining Customers details and many more. Nowadays Call Center Software is commonly used by many companies to interact with their customers effectively.

How can we use PHP CRM as Call Center Software?

With the use of PHP CRM as Call Centre Software, we can collect and store customer information, automate sales, improve customer relationships, improve customer services, follow up customers, make appointments, send Emails and SMS alerts.

What are the benefits of using PHP CRM as Call Center Software?

The benefits of using PHP CRM as Call Center Software are

  1. It collects leads in one place
  2. Uses API auto-capture
  3. Makes it easy to follow up with the sales team
  4. Makes it easy to manage customers data
  5. Makes it easy to create and send invoices
  6. Easy to manage staff
  7. Easy to manage catalogue or services
  8. Presence of Email and SMS notification
  9. Very flexible to manage taxes
  10. This contains a Customer service help desk system.
  11. Manage Appointment and Calls log history

Free Download Software For Call Center

How can we download PHP CRM for Call Center Software?

Downloading PHP CRM for Call Center

  • First, you have to download PHP CRM source code from the PHP CRM website.
  • Upload it to your server
  • Run CRM folder files like
  • Enter database details like your server name, database, database username, database password and then click on the Next button.
  • In the next window enter your company information and Admin Login Details.
  • Click on Install Now.

Why is PHP CRM the best Call Center Software?

Because of PHP CRM’s wide range of features like,

Lead Management system,

Opportunity Management system,

Customer Management system,

Appointment Management system,

Documents and Files Management system,

Quote Management system,

Invoice Billing Management system,

Expense Management system,

Inventory Management system,

User Management system,

Customer Help Desk system,

Accounting Report system,

GST Tax Management system,

SMS Email Notification and CRM Software security system

PHP CRM has become the best Call Center software.

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