The Call Center software is the software that uses technology to interact with the customers for any business-related matters. This interaction with customers can be done in Call centre software through phone calls, Emails, Social Media, SMS etc.
How can we use Call Center Software?
We can use a Call Center Software for interacting with customers, making automatic call transfers, recording calls, tracking the calls, Creating a report, maintaining Customers details and many more. Nowadays Call Center Software is commonly used by many companies to interact with their customers effectively.
How can we use PHP CRM as Call Center Software?
With the use of PHP CRM as Call Centre Software, we can collect and store customer information, automate sales, improve customer relationships, improve customer services, follow up customers, make appointments, send Emails and SMS alerts.
What are the benefits of using PHP CRM as Call Center Software?
The benefits of using PHP CRM as Call Center Software are
It collects leads in one place
Uses API auto-capture
Makes it easy to follow up with the sales team
Makes it easy to manage customers data
Makes it easy to create and send invoices
Easy to manage staff
Easy to manage catalogue or services
Presence of Email and SMS notification
Very flexible to manage taxes
This contains a Customer service help desk system.
Manage Appointment and Calls log history
Free Download Software For Call Center
How can we download PHP CRM for Call Center Software?
Downloading PHP CRM for Call Center
First, you have to download PHP CRM source code from the PHP CRM website.
